Terms & Conditions

Terms & Conditions

By visiting & placing the order at www.dtrophy.com ("Site"), you accept and are bound to the terms and conditions ("Agreement") described below.

RETURNS:

All Claims must be made within 48 hours of receipt of delivery.

Items must be returned within 7 business days of delivery.

There will be a 25% restocking charge on all approved returns, plus $2.50 per trophy for engraved plates.

Engraved acrylics, crystal, glass, and plaques cannot be returned for credit and are nonrefundable.

Shipping charges are non-refundable.

Please check your order upon receipt.

All items must be returned in the condition they were received. 

Return shipping is at customers expense.


Engraving Charges:

On All Rush order engraving charges will apply,  discuss your order before placing it.


Production Time:

**Please allow 10 business days for personalization of your award(s), Rush Service is Available **

A Layout/Proof can be emailed for approval before production on request.

Sales Tax is charged on all orders shipped within the State of Texas.

Limitation of Liability

Discount Trophies and its website www.dtrophy.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials/products on this site or the performance of the products, even if discount Trophies has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.